JSME INGERSOLL RAND

O nás

Jsme mezinárodní společnost s americkými kořeny a zajišťujeme administrativní a finanční služby v industriálním sektoru. Naše brněnská pobočka se velmi rychle rozrostla. Z malého týmu 30 lidí je nás aktuálně přes 300, ale i přesto se snažíme distancovat od korporátní anonymity a následovat novodobé pracovní trendy. Jsme velmi různorodá komunita lidí s více než 35 národnostmi a nejméně 10 cizími jazyky. To však neznamená, že se občas rádi nesejdeme a nepobavíme se na společenských akcích, které se konají u nás v kanceláři i mimo ni. 

Pokud byste se o nás rádi dozvěděli více, můžete nás kontaktovat buď v sekci kontakt, nebo navštívit naše profily na sociálních sítích.

Jak fungujeme?

Pro lepší představu o nás a o tom, co děláme, se můžete podívat na jednotlivá oddělení a jejich role.

Týmy Accounts Payable zpracovávají veškeré přijaté faktury a zajišťují včasné splnění všech platebních závazků.

Týmy Accounts Receivable dohlížejí na všechny vystavené faktury. Kromě toho take analyzují úvěrová rizika zákazníků, aby jim byli schopni nastavit vhodné platební limity.

Tým Record to Report vede účty dlouhodobého majetku a účetní knihy.

Finanční kontroleři a analytici dohlíží na naše finanční výkazy a manažerské účetnictví.

Sales Coordinatoři zpracovávají objednávky našich zákazníků z celého světa, ověřují termíny dodání a dohlíží na celkový stav objednávky. Dále asistují obchodním manažerům v různých lokacích v případě jakýchkoliv dotazů. 

Menší, ale neméně důležitá oddělení

Pricing tým nastavuje cenovou politiku našich výrobků.

Procurement tým sjednocuje globální dodavatelskou síť a vyjednává pro nás lepší nákupní podmínky.

Master Data tým má na starosti vytváření a správu master dat týkajících se materiálu, dodavatelů a zákazníků.

VAT tým připravuje podklady pro daňová přiznání, kontroluje účty a spolupracuje s oddělením financí a Market Services.

Treasury tým komunikuje s bankovními úřady a plánuje toky finanční hotovosti.

Internal Audit tým vyhodnocuje efektivitu interních procesů a posuzuje dodržování firemních zásad.

Lidé

Sabyrzhan Sultanov Master Data Management Coordinator

Do firmy jsem nastoupil nedávno, takže jsem docela nováček. I přes kratší dobu jsem mohl poznat jak moc mi vyhovujou zdejší pracovní podmínky. Z pohledu nováčka je super být obklopen nápomocnými a otevřenými kolegy i managementem, který konstatně přispívá mému profesnímu růstu. Díky jejich pomoci se stávám sebevědomým expertem v oboru s přehledem v různorodých oblastech. Navíc mi firma umožňuje účastnit se na různých kurzech, které využívám na zlepšení cizích jazyků formou příspěvků. Interní atmosféra si taktéž zaslouží speciální zmínění. Naprosto miluji otevřenost a dobrou vůli týmu, který mě přijal a jsem rád jeho součástí.

Noelia Rubio Project & Process Improvement Analyst

Ve firmě Ingersoll Rand pracuji od roku 2019, tehdy jako Supervisor Market Services. Nedávno jsem byla povýšena na pozici Project & Process Improvement Analyst, kde jsem zodpovědná hlavně za vylepšování zákaznické podpory pro lepší život našich zákazaníků a zaměstnanců. Jedním z největších benefitů v IR je dle mého názoru velmi přátelské a multikulturní prostředí, kde můžete pracovat s kolegy z celého světa a naučit se něco nového každý den. Navíc mi IR nabídlo příležost seberozvoje díky interním, extrením školením a příspěvkem na vzdělávání.

Indira Dzombic Supervisor Customer Service

Pro firmu Ingersoll Rand pracuji již 4 roky. Začínala jsem jako Sales Coordinator v roce 2018 a během 4 let jsem byla několikrát povýšena až na aktuální pozici Supervisor Customer Service, kterou si z celého srdce užívám. Vedení úžasného, oddaného a těžce pracujícího týmu je velmi naplňující. Práce s kolegy z celého světa s odlišnými zvyky a jazyky vás naučí něčeho nového každý den. Týmová práce je pro mě značně důležitá a jsem velmi ráda, že pracuji ve firmě, která toto podporuje. Na práci mě nejvíce baví projekty pro zlepšení procesů, protože změna k lepšímu je vždy uspokojující a můžete se konstatně zlepšovat.

Kate Ludik Accounts Receivable Coordinator

Po mé mnoholeté kariéře profesionální sportovkyně  jsem se rozhodla odejít a najít si práci v oboru financí. Konkrétně jsem hledala mezinárodní firmu, kde bych mohla být obklopena lidmi, kteří mluví různými jazyky a pochází z jiných kultur. Ingersoll Rand mi nabídl přesně to, co jsem hledala a i když pocházím z Mauriciuse, cítila jsem se hned vítáná. Dnes můžu mluvit francouzsky i anglicky každý den a pracuji s kolegy z celého světa.

Matúš Šiška VAT Accountant

Do společnosti jsem nastoupil v roce 2018. Od té doby se náš dvoučlenný tým rozrostl na šest lidí a převzali jsme různé odpovědnosti z celé Evropy. Každý den spolupracujeme s kolegy z různých zemí, používáme několik ERP systémů a implementujeme softwarová řešení, která by nám měla zjednodušit život. Nejvíc si ale cením lidí kolem sebe. Nejsou to jen kolegové, jsou to moji přátelé a jsem vděčný za každý den, který mohu strávit v jejich přítomnosti.

Gloria Adwoa Sarfoaa Akowuah Logistics Coordinator

Pro Ingersoll Rand pracuji jako Logistics Coordinator v AMT Simmern týmu. Pracuji jako „prostředník“ mezi našim skladem a zákazníky. Informuji je o statusu objednávky, asistuji při posílání objednávek, vytvářím faktury a další zajímavé aktivity. Rozhodla jsem se pracovat pro IR i z důvodu flexibility, kterou firma nabízí a tou je práce z domova. Pro mladého rodiče jako jsem já je balanc mezi prací a životem něco čeho si velmi cením. Za krátký čas jsem se toho při mé práci stihla mnoho naučit. Můj tým mě podporuje a vytváří příjemnou pracovní atmosféru, dokonce i když pracuji z domova. No a co se týče diverzity, IR může jít příkladem. Máme mnoho zaměstnanců z celého světa a je úžasné, jak se tady kultury promíchavají pod jednou střechou. Jsem ráda, že jsem se přidala k IR a je to zároveň místo, které mi pomohlo uvědomit si kde a co dělat s mou kariérou. Úspěšně jsem dokončila online kurz v logistice a doufám, že se toho ještě mnoho naučím a posunu se v osobním i kariérním životě.

Volná pracovní místa

Sales Coordinator with German

Place of Work: Veveří 3163/111, Brno - Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education
Language Skills: English & German

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Prepare quotations, orders, ensuring correct part numbers and pricing
  • Verify accuracy prior to order entry
  • Progress chase outstanding sales orders via purchasing, manufacturing and warehouse
  • Liaise with Manufacturing/Finance/Shipping/Stores regarding orders and enquiries
  • Organize debit/credit notes due to price changes, sales returns, etc.
  • Ensure that administrative procedures meet Company and customer standards
  • Liaise with other functions/facilities within the Company, customers and suppliers as required

WHAT IS IMPORTANT FOR US:

  • Communicative English & German
  • Excellent communication skills
  • PC literacy (MS Office)
  • SAP/Salesforce or other CRM system experience is an advantage
  • Team player, proactive, pragmatic approach

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Meal vouchers
  • Equity grants
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, Volunteering day 
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Possibility of Home Office
  • Contribution to language/professional courses 5000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
Apply for the job

Accounts Payable Coordinator with German

Place of Work: Veveří 3163/111, Brno - Žabovřesky
Employment Type: Full - time
Desired Education: Secondary/University education
Language Skills: English, German

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Processing vendor invoices and payments
  • Resolving various queries related to Accounts Payable sub-ledger to ensure payments are transferred correctly and timely
  • Ongoing monitoring and reconciliation of assigned vendor accounts
  • Close cooperation with other internal departments e.g. Accounts Receivable, General Ledger
  • Daily communication with suppliers as well as with purchasing department

WHAT IS IMPORTANT FOR US:

  • Communicative English and intermediate German
  • Knowledge of MS Dynamics Axapta/SAP or another ERP system is an advantage
  • Secondary/University education in the field of Finance & Economics or previous experience in a similar position
  • Candidate should be a team player, methodical, accurate and detail-conscious

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of HO after the probation period
  • Contribution to language/professional courses 5000 CZK
  • ACCA courses
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
Apply for the job

Sales Coordinator with French

Place of Work: Veveří 3163/111, Brno - Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education
Language Skills: English & French

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Prepare quotations, orders, ensuring correct part numbers and pricing
  • Verify accuracy prior to order entry
  • Progress chase outstanding sales orders via purchasing, manufacturing and warehouse
  • Liaise with Manufacturing/Finance/Shipping/Stores regarding orders and enquiries
  • Organize debit/credit notes due to price changes, sales returns, etc.
  • Ensure that administrative procedures meet company and customer standards
  • Liaise with other functions/facilities within the company, customers and suppliers as required

WHAT IS IMPORTANT FOR US:

  • Communicative level of English and French is required
  • Good communication skills
  • PC literacy (MS Office)
  • SAP/Salesforce or other ERP system experience is an advantage
  • Previous experience in customer service is a plus

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 5000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
Apply for the job

General Ledger Accountant with English

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education/University Education
Language Skills: English

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Coordinate and perform general ledger activities for assigned locations
  • Perform monthly closing activities including accurate and timely GL Journals entries
  • Ensure correct reporting of assigned Balance sheet and Income statement accounts
  • Flux analysis/ allocations/cost corrections
  • Prepare and upload month-end reports into HFM
  • Pensions accounting
  • Perform monthly reconciliation of GL accounts in Blackline tool
  • Cooperate on preparation of financial statements, UK tax packages, US GAAP tax packages
  • Cooperation on transfer pricing study preparation
  • Prepare required documentation and cooperate with internal/external auditors
  • Ensures compliance with Ingersoll Rand financial policies, control procedures and SOX requirements

WHAT IS IMPORTANT FOR US:

  • Secondary/University education (preferably in Economics)
  • Advanced level of English language is required
  • Working experience in finance at least 2 years (ACCA or similar an advantage)
  • Experience in major ERP’s SAP/Oracle is an advantage
  • Excellent written and verbal communication skills
  • Advanced PC literacy (MS Office)
  • Candidate should be: responsible, methodical, accurate, detail-conscious, self-motivated, reliable, able to work independently, team player, stress-resistant and flexible

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, Sick days, Volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 5000 CZK
  • ACCA courses
  • Mobile service employee program
  • Contribution to pension and life insurance
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
Apply for the job

Accounts Receivable Coordinator for Collections (with Spanish)

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary/University education
Language Skills: English, Spanish

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Contacting our B2B customers to ensure invoices are paid on time reducing overdue accounts receivable
  • Cooperating with internal departments on the resolution of customer issues that delay payments (e.g. incorrect deliveries, billing issues or price disputes) via e-mails, meetings, and conference calls
  • Administration of customer accounts from an accounting perspective, including reconciliation of open items with customer’s accounts payable team, clarifying received payments, netting, processing agent commissions

WHAT IS IMPORTANT FOR US:

  • You are a fluent Spanish speaker (preferably C2 level) plus you are able to communicate in English (B2 and higher)
  • You enjoy talking to people and have great communication skills that you are able to utilize in order to drive an issue to a successful resolution
  • We are not a call center however you should not be afraid of picking up a phone and making the call if it speeds up the collection process
  • Experience from customer service, finance or sales department is an advantage
  • We are looking for a team player who takes responsibility for their portfolio of customers, but on the other hand, is aware that team cooperation is a key element of success
  • Basic knowledge of Excel, especially pivot tables and VLOOKUP can make your life easier with the account administration
  • Experience with SAP/GetPaid is an advantage but not a must

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • ACCA courses
  • Meal vouchers
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Possibility of Home Office
  • Contribution to language/professional courses 5000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
Apply for the job

Cash and Fixed Assets Accountant

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary/University education
Language Skills: English

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Coordinate of all processes related to fixed assets and banks
  • Perform accounting activities related to fixed assets additions, retirements, transfers, depreciation and adjustments
  • Monthly closing activities including accurate and timely posting of GL journals and reporting of fixed assets sub-ledger in both US GAAP and local ledger
  • Reconciliation of fixed assets accounts for all assigned companies/locations and providing consolidated results for reporting purposes
  • Fixed assets reporting/investments overview
  • Bank Reconciliations
  • Sub-Ledger and Asset Management covers the following:
    • Coordinating sub-ledger interfaces and subsequent reconciliation with General ledger - AR, AP
    • Close Sub Ledgers and submit Sub-Ledger Supplement Schedules for HFM reporting
    • Manual Billing
  • Meet monthly closing and regional reporting requirements.  Ensuring timely and accurate reconciliations of GL accounts managed by the team in line with corporate procedures and US GAAP/local GAAP
  • Lead and participate in lean accounting, project and process initiatives. This would include automating routines, supporting reporting excellence and driving productivity actions
  • Support the Compliance leader and external Audit with their requirements as well as conducting Sarbox test work
  • Address and rectify compliance issues within area of responsibility
  • Working effectively with other RtR teams and other functions

WHAT IS IMPORTANT FOR US:

  • Secondary/University education (preferably in Economics)
  • Advanced level of English language is required
  • Working experience in finance
  • Experience in major ERP’s SAP/Oracle is an advantage
  • Excellent written and verbal communication skills
  • Advanced PC literacy (MS Office)
  • Candidate should be: responsible, methodical, accurate, detail-conscious, self-motivated, reliable, able to work independently, team player, stress-resistant and flexible

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Meal vouchers 
  • Flexipass vouchers 500 CZK or Multisport Card for free
  • 5 weeks of holiday, Sick days
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Possibility of Home Office 
  • Contribution to language/professional courses 5000 CZK
  • ACCA courses 
  • Mobile service employee program
  • Contribution to pension and life insurance
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
Apply for the job

Accounts Receivable Coordinator for Collections (with Italian)

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education/University Education
Language Skills: Italian, English

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Contacting our B2B customers to ensure invoices are paid on time reducing overdue accounts receivable
  • Cooperating with internal departments on the resolution of customer issues that delay payments (e.g. incorrect deliveries, billing issues or price disputes) via e-mails, meetings, and conference calls
  • Administration of customer accounts from an accounting perspective, including reconciliation of open items with customer’s accounts payable team, clarifying received payments, netting, processing agent commissions

WHAT IS IMPORTANT FOR US:

  • You are a fluent Italian speaker (B2 and higher) plus you are able to communicate in English (B2 and higher)
  • You enjoy talking to people and have great communication skills that you are able to utilize in order to drive an issue to a successful resolution
  • We are not a call centre however you should not be afraid of picking up a phone and making the call if it speeds up the collection process
  • Experience from customer service, finance or sales department is an advantage
  • We are looking for a team player who takes responsibility for their portfolio of customers, but on the other hand, is aware that team cooperation is a key element of success
  • Basic knowledge of excel, especially pivot tables and VLOOKUP can make your life easier with the account administration
  • Experience with SAP/GetPaid or Oracle is an advantage but not a must

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of HO after the probation period
  • Contribution to language/professional courses 5000 CZK
  • ACCA courses
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
Apply for the job

Master Data Management Coordinator

Place of Work: Veveří 3163/111, Brno - Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education/University Education
Language Skills: English

The Master Data Management Coordinator will be responsible for the creation, and maintenance of Ingersoll Rand master data. The successful candidate will manage high volumes of data, in a fast-paced working environment, where collaboration & responsiveness to our customers is critical.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Create and maintain commercial data within the Oracle & Windchill systems, to support all IR Strategic Business Units, IR Operating Units and IR supply sites
  • Ensure that data-related transactions are processed efficiently, on time & correct the first time
  • Action commercial requests through Ticketing databases
  • Action all email requests in the team Inbox within the Service Level Agreement
  • Maintain data and processes in response to changes in structural or operational business requirements
  • Provides root cause analysis on daily process issues, displays good problem-solving techniques, and continuously seeks to improve processes
  • Regular correspondence with key stakeholders to ensure best practices are agreed and implemented
  • Adherence to our Corporate standards & meet all audit requirements
  • Assist in the preparation of management reports for all master commercial data
  • Maintain detailed work instruction procedures
  • Supports and drives DM strategy and productivity

WHAT IS IMPORTANT FOR US:

  • Minimum 2 years experience working in a similarly large, cross-functional Organization
  • Proficient in MS Office applications (especially Excel & Access)
  • High degree of initiative, strong interpersonal skills and excellent communication skills
  • Team Player – ready, willing and able to support immediate colleagues to ensure team service levels are maintained
  • Must have relevant and demonstrable experience working within an ERP system. Oracle experience would be preferred
  • Understanding of end-to-end operational processes, and organizational structures across large Enterprises
  • Knowledge of Continuous Improvements tools

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 500 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of HO after the probation period
  • Contribution to language/professional courses 5000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
Apply for the job

Material Planner

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education
Language Skills: English

You will be responsible for purchased material planning process from placing purchase order, follow up with supplier to deliver product to Belgium Distribution Centre. Maintain materials and Inventory control. Champion continual improvement including process implantation and monitors. Provides other support to management as required. 

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Plans all purchased parts within responsibility area. Make decisions to release, firm, cancel, or defer work based upon current inventory, demand, and capacity. Responsible for maintaining appropriate inventory levels to support Stocking Plan.
  • Places and maintains purchase orders for purchased parts within responsibility area. Works with suppliers to expedite or defer materials as dictated by changes in internal and external customer requirements and to meet Service and inventory objectives. Works independently with suppliers to manage material supply to ensure on time deliveries.
  • Facilitates problem resolutions with Accounts Payable related to purchase orders/ invoicing and pricing.
  • Maintains accurate purchase order information in the ERP system. Modifies order release due dates, quantities, and closes purchase orders, etc., based on planning demand.  
  • Represents Material Planning and Analysis at various meetings and relays related information to Material planning and analysis staff. Collects information, complies into standard formats, and prepares monthly reports and other management reports as required.
  • Reviews and implements supply chain solutions for supply chain shortages of parts within a manufacturing environment.  

WHAT IS IMPORTANT FOR US:

  • Knowledge of manufacturing, quality control, and planning processes.
  • Mainframe and personal computer experience a plus.  
  • Must possess good mathematical skills and the ability to communicate orally and in writing.
  • Apics qualification desirable
  • Proven ability in materials management and Inventory.

KEY COMPETENCES:

  • To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.
  • In-depth knowledge of computerized integrated information systems (Aftermarket materials management, planning, procurement and distribution).
  • Must be a flexible, decisive and proactive problem solver. With the ability to use problem solving tools and methodology
  • Must be detailed Orientated
  • Must possess leadership skills to contribute to a team oriented environment while leveraging lean methodologies.
  • Must be focused on achieving business goals through Key Performance Indicators
  • Must be able to work well in high pressure, fast-paced environment.
  • Must be a strong communicator.
  • Must be able to influence internal/external suppliers to achieve fulfilment objectives.
  • Must possess a strong customer service orientation and must provide dedicated support of internal customer requirements.
  • Must possess strong organizational skills, with ability to work on multiple priorities at once.
  • Must be proficient in Excel including the ability to provide data analysis and report writing.  

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 5000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
Apply for the job

Sales Coordinator for Non-Warranty Claims

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary/University education
Language Skills: English, other language would be a plus

Sales Coordinators for Non-Warranty Claims manage the customer experience in EMEIA by handling and supporting all operational transactions for the Compression Technologies and Services Business. They coordinate and process non-warranty claims across departments and geographical locations in order to ensure we meet our commitments to the customer.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Process non-warranty claims and product returns in compliance with the Business Unit policies within the service level objectives.
  • Coordinate cancellation requests with supplier/customer in order to avoid any discrepancy / excess in inventory.
  • Provide high quality service through efficient use of all Oracle functionalities related to order fulfillment and relative to customer activity.
  • Maintain strong relationship with all stakeholders involved: warehouse, order management, sales, logistics, marketing, supply chain, warranty, technical support, data management and finance.
  • Conduct root cause analysis and initiate corrective actions by using Lean Six Sigma methodology.
  • Identify and participate in improvements to procedures, documentation, communications, etc., particularly in relation to Non-Warranty Claims.
  • Share information and provide regular reports on processed claims (volume, type, value, reason codes, etc.) per Business Unit.
  • Manage customer expectations by clearly communicating our commitments (i.e. problem resolution), and keeping customers informed of status of claims, issues, etc.
  • Ensure customer satisfaction by routinely communicating claims status details to customers.
  • Ensure that all requested support is provided to meet monthly revenue target.
  • Coordinate and align the communication throughout Ingersoll Rand and with the customer.
  • Any other duties as directed or modified

WHAT IS IMPORTANT FOR US:

  • Associate’s Degree in Business, Marketing, Supply Chain or Finance. Bachelor’s Degree preferred.
  • 3 years’ experience in service / customer facing role.
  • Ability to make tactical decisions based on data and balanced judgments.
  • Proficient in MS Office applications and experience with ERP.
  • Being Fluent in English (other language/s would be a plus)

KEY COMPETENCES:

  • Strong experience in a customer facing role / previous exposure to the Service Industry preferred
  • Previous experience conducting business analysis is an advantage.
  • Self-motivated, assertive individual, problem solver and teamwork oriented.
  • Understanding of operations and the supply demand flow is beneficial.

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 5000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
Apply for the job

Sales Coordinator with English + French/German

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education
Language Skills: English + German / French

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Prepare quotations, orders, ensuring correct part numbers and pricing
  • Verify accuracy prior to order entry
  • Progress chase outstanding sales orders via purchasing, manufacturing and warehouse
  • Liaise with Manufacturing/Finance/Shipping/Stores regarding orders and enquiries
  • Organize debit/credit notes due to price changes, sales returns, etc.
  • Ensure that administrative procedures meet Company and customer standards
  • Liaise with other functions/facilities within the Company, customers and suppliers as required

WHAT IS IMPORTANT FOR US:

  • Previous experience with customer service
  • Fluent English is a must + knowledge of either French or German (communicative level)
  • Excellent communication skills
  • Advanced PC literacy (MS Office)
  • SAP/Salesforce or other CRM system experience is an advantage
  • Team player, proactive, pragmatic approach

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 5000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
Apply for the job

Sales Coordinator with English (Italian is a plus)

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education
Language Skills: English, Italian would be a big plus

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Prepare quotations, orders, ensuring correct part numbers and pricing
  • Verify accuracy prior to order entry
  • Progress chase outstanding sales orders via purchasing, manufacturing and warehouse
  • Liaise with Manufacturing/Finance/Shipping/Stores regarding orders and enquiries
  • Organize debit/credit notes due to price changes, sales returns, etc.
  • Ensure that administrative procedures meet Company and customer standards
  • Liaise with other functions/facilities within the Company, customers and suppliers as required

WHAT IS IMPORTANT FOR US:

  • Fluent English is a must, Italian language is a big plus
  • Excellent communication skills
  • Advanced PC literacy (MS Office)
  • SAP/Salesforce or other CRM system experience is an advantage
  • Team player, proactive, pragmatic approach

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 600 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 5000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
Apply for the job

Chcete se zeptat našeho personálního oddělení?

Vaší kontaktní osobou bude:
Petra Buřvalová

Poslat e-mail

Kudy k nám?

Jsme skoro v centru, s parkováním i MHD přímo u budovy. Najdete nás na adrese:

Veveří 3163/111 (616 00, Brno), hned vedle Sono Centra. Pokud jedete tramvají, vystupte na zastávce Tábor.

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I wish to increase my chances of future employment and therefore, I hereby agree that Gardner Denver CZ + SK, s.r.o., Business ID: 26699826, Czech Republic further processes my personal data, even beyond the selection procedure for said job position, for the purpose of keeping my records and sending me similar job offers. I grant my consent for 3 years. I may withdraw my consent at any time. Your data will be disclosed to authorised employees of the company(-ies) only to the extent necessary for the processing purposes.